Frequently asked questions

Do you have parking? No. However, there is public parking available at Monk Bar and St George’s Field. Please ask if you need any more advice regarding parking. Do you allow early check-ins? Check in starts at 2pm, however, you are welcome to leave your bags with us at reception from 10am and return any time before 5pm to check in. Occasionally your apartment may be ready before 2pm but this cannot be guaranteed. Do you allow late checkouts? Check out is at 10am, unless previously arranged before arrival. A charge of £20 is required for late check out up to 12pm. Late check outs cannot be guaranteed. Do the apartments have en suite bathrooms? All apartments have a separate bathroom apart from St Maurices Den where the bathroom is accessed from the main bedroom. Please see the apartment layouts on the website. Do all apartments have baths? All apartments have modern walk in showers. A couple of Suites at York House do have baths. Do your apartments have a lift? Unfortunately because of the age and history of the building we do not have a lift. If you have mobility issues or particularly heavy luggage, please contact us as soon […]

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